Analytics Builder Overview

Analytics Builder Overview

Gaining insights into your prospects within Marketing Cloud is possible with a number of tools integrated into Marketing Cloud. We can use these insights to build better relationships with our audiences through customised journeys. Analytics builder helps with...
Social Studio Analyze

Social Studio Analyze

This article is a summary of what possible analytics and metrics are available in each Social Studio instance alone. It is an introduction to Social Studio Analyze highlighting some elements that have interested me. There are three tools to build up your Analytics in...
Social Studio Roles and Permissions

Social Studio Roles and Permissions

Social Studio has a flexible roles based access control structure to enable users to carry out their tasks.  There are Roles that apply to the whole Social Studio tenant and those that apply to a Workspace. This article focuses on the use case that the...
First-Party Tracking in Pardot (MCAE)

First-Party Tracking in Pardot (MCAE)

Balancing Privacy and User identification with First Party Tracking and what it means for Pardotters (Marketing Cloud Account Engagement).  Marketers have been using cookies with third-party tracking to identify what content is accessed, where people go, and what...
Marketing Cloud AmpScript

Marketing Cloud AmpScript

Marketing Cloud has different ways to personalise content and messages that are very impressive. This post focuses on AmpScript in personalisation strings. AMPScript is a language that can be embedded into templates, applications and landing pages to personalise them....